Customer Service Representative
Orem, UT Orem, UT Full-time Full-time Estimated:
$29.
3K - $37.
1K a year Estimated:
$29.
3K - $37.
1K a year 8 days ago 8 days ago 8 days ago Customer Service employee handles patients, referral sources, and administrative department inquires.
They also input patient information into computer files and manage all communication to center.
Job
Responsibilities:
Answers all incoming calls as the main responder is usually the first contact for referral sources Makes determination of required action Takes orders from physicians' office or other referral sources enters orders and comments into the CIS Determines all required equipment and enters into CIS Coordinates new patient shipment schedule and notes in CIS Processes patient information on a series of forms where accuracy and timely processing is most important Maintains and files patient information on a regular basis Verifies insurance coverage and advises collections department of required actions about billing Maintains copy of current patients' files and files on referral sources Responds to new and current patients' requests Processes renewal reports and held sales reports by contacting customers, providers, physicians' offices, and reviewing with regional accounting office Handles mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible Must be knowledgeable of existing and new information regarding Lincare equipment and carrier policies Requirements Must have proven human relations skills dealing with referral sources, patients, and administrative departments Requires a valid driver's license.
General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential Education and
Experience:
High School Diploma or GED required Job Type:
Full-time
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$29.
3K - $37.
1K a year Estimated:
$29.
3K - $37.
1K a year 8 days ago 8 days ago 8 days ago Customer Service employee handles patients, referral sources, and administrative department inquires.
They also input patient information into computer files and manage all communication to center.
Job
Responsibilities:
Answers all incoming calls as the main responder is usually the first contact for referral sources Makes determination of required action Takes orders from physicians' office or other referral sources enters orders and comments into the CIS Determines all required equipment and enters into CIS Coordinates new patient shipment schedule and notes in CIS Processes patient information on a series of forms where accuracy and timely processing is most important Maintains and files patient information on a regular basis Verifies insurance coverage and advises collections department of required actions about billing Maintains copy of current patients' files and files on referral sources Responds to new and current patients' requests Processes renewal reports and held sales reports by contacting customers, providers, physicians' offices, and reviewing with regional accounting office Handles mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible Must be knowledgeable of existing and new information regarding Lincare equipment and carrier policies Requirements Must have proven human relations skills dealing with referral sources, patients, and administrative departments Requires a valid driver's license.
General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential Education and
Experience:
High School Diploma or GED required Job Type:
Full-time
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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