Software Support and Customer Service Specialist
Accepting resumes to fill a fulltime Software Support and Customer Service Specialist position.
We are a growing software company with remote and onsite work options available.
This position will be responsible for handling all aspects of customer service and technical support for a cloudbased dental software company.
Skills must include great customer service skills the ability to communicate professionally using email ticketing systems and phones.
Must have an advanced understanding of computers operating systems and basic hardware understanding.
Additional consideration will be given to those that have experience dealing with customerfacing technical support software training or trouble shooting experience and customer service experience.
Install and Setup Software on Remote Servers and Workstations Inhouse IT support Troubleshoot Cloud and Desktop Software Manage and Prioritize Support Tickets Update and Maintain Knowledge Base Customer Support Phone Calls.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are a growing software company with remote and onsite work options available.
This position will be responsible for handling all aspects of customer service and technical support for a cloudbased dental software company.
Skills must include great customer service skills the ability to communicate professionally using email ticketing systems and phones.
Must have an advanced understanding of computers operating systems and basic hardware understanding.
Additional consideration will be given to those that have experience dealing with customerfacing technical support software training or trouble shooting experience and customer service experience.
Install and Setup Software on Remote Servers and Workstations Inhouse IT support Troubleshoot Cloud and Desktop Software Manage and Prioritize Support Tickets Update and Maintain Knowledge Base Customer Support Phone Calls.
Estimated Salary: $20 to $28 per hour based on qualifications.
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