Commercial Service Tech (All Levels)
POSITION OVERVIEW Maintains existing customer base by servicing customers needs that include mounting dismounting balancing and repairs on site and off site for customers.
JOB RESPONSIBILITIES Customer vehicles Inspects and diagnose service and tire problems.
Communicate necessary repairs andor replacement of parts recommend additional preventative services and helps sell services to the customer if warranted.
Provides excellent customer service to existing accounts by staying in touch immediate followup and resolving issues Ability to take on call and after hours calls.
Completes service orders process tickets invoices and bills out customers verifies credit status of customer makes billing adjustments initiates purchase orders for parts assist with updating information on the computer and maintains recordsfiles for followup Operate air compressor impact gun hubcap hammer and other various machines and tools Maintains vehicle cleanliness and mechanical maintenance and ensures vehicle registration insurance safety and OSHA materials and devices are uptodate.
Submits Fuel receipts to accounting to process Tire work retail andor commercial on and off site Performs other duties as assigned or needed Mount and dismount air pressure checks and repairs fleet checks Ensures lug nuts are tightened to the proper torque specifications Performs fleet inspections and properly documents.
Completes all other duties as assigned.
Supports company safety and operational standards and adheres to all requirements including driving requirements.
See policy on speeding and harsh driving.
Completes all necessary training including TIA training and other requirements.
Demonstrates Commercial Tire Technician requirements Submits fuel receipts weekly to accounting to process Demonstrates over a month period the ability to conform to DOT and Commercial Tire driving requirement and follow applicable Company Policies.
Basys Telenet not MIM Demonstrates how to write up castings for retreads or scrap How to check a bar code and explain the screen Proficient at acquiring all picturesdocuments required by accounts Proper Procedures for a service call on side of the road cones flashers.
parking etc.
Basic understanding of matching tireswhere and why to install dont put new on same axle as bald Has mentored a Commercial Tire Tech Other duties as assigned.
QUALIFICATIONS Unless indicated otherwise these are preferred Valid Drivers License and Insurable Driving Record Required TIA training requirement High school diploma or equivalent Ability to meet DOT driving requirements.
Regular attendance and punctuality is required and is an essential job function.
COMPETENCIES AND SKILLS Customer Service Interpersonal Savvy Communication Mechanical Skills Computer Skills Additional job description available upon request.
Estimated Salary: $20 to $28 per hour based on qualifications.
JOB RESPONSIBILITIES Customer vehicles Inspects and diagnose service and tire problems.
Communicate necessary repairs andor replacement of parts recommend additional preventative services and helps sell services to the customer if warranted.
Provides excellent customer service to existing accounts by staying in touch immediate followup and resolving issues Ability to take on call and after hours calls.
Completes service orders process tickets invoices and bills out customers verifies credit status of customer makes billing adjustments initiates purchase orders for parts assist with updating information on the computer and maintains recordsfiles for followup Operate air compressor impact gun hubcap hammer and other various machines and tools Maintains vehicle cleanliness and mechanical maintenance and ensures vehicle registration insurance safety and OSHA materials and devices are uptodate.
Submits Fuel receipts to accounting to process Tire work retail andor commercial on and off site Performs other duties as assigned or needed Mount and dismount air pressure checks and repairs fleet checks Ensures lug nuts are tightened to the proper torque specifications Performs fleet inspections and properly documents.
Completes all other duties as assigned.
Supports company safety and operational standards and adheres to all requirements including driving requirements.
See policy on speeding and harsh driving.
Completes all necessary training including TIA training and other requirements.
Demonstrates Commercial Tire Technician requirements Submits fuel receipts weekly to accounting to process Demonstrates over a month period the ability to conform to DOT and Commercial Tire driving requirement and follow applicable Company Policies.
Basys Telenet not MIM Demonstrates how to write up castings for retreads or scrap How to check a bar code and explain the screen Proficient at acquiring all picturesdocuments required by accounts Proper Procedures for a service call on side of the road cones flashers.
parking etc.
Basic understanding of matching tireswhere and why to install dont put new on same axle as bald Has mentored a Commercial Tire Tech Other duties as assigned.
QUALIFICATIONS Unless indicated otherwise these are preferred Valid Drivers License and Insurable Driving Record Required TIA training requirement High school diploma or equivalent Ability to meet DOT driving requirements.
Regular attendance and punctuality is required and is an essential job function.
COMPETENCIES AND SKILLS Customer Service Interpersonal Savvy Communication Mechanical Skills Computer Skills Additional job description available upon request.
Estimated Salary: $20 to $28 per hour based on qualifications.
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