Customer Experience Coordinator
Orem, UT Orem, UT Full-time Full-time $14 - $16 an hour $14 - $16 an hour 7 days ago 7 days ago 7 days ago Customer Experience Coordinator Job Level:
Entry-Level Location:
Orem, UT Shift:
Full-Time or Part-Time Compensation:
$14 to $16/hour (DOE)
Benefits:
Full-Time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, as well as an HSA Savings Account.
Blue Raven Solar:
Blue Raven Solar has been named a top-20 workplace in America according to Glassdoor (https:
//www.
glassdoor.
com/Overview/Working-at-Blue-Raven-Solar-EI_IE1090285.
11,27.
htm)! Founded in 2014, Blue Raven quickly expanded to become a national top-selling solar brand.
We have been recognized repeatedly for our rapid growth, executive leadership, and company culture by Inc.
5000 (https:
//blueravensolar.
com/?press=for-the-3rd-consecutive-year-blue-raven-solar-appears-on-the-inc-5000), BusinessQ Magazine (https:
//blueravensolar.
com/?press=blue-raven-solar-ranked-on-the-utah-valley-businessq-uv50-list-of-fastest-growing-companies-for-a-fifth-year), Comparably (https:
//www.
comparably.
com/companies/blue-raven-solar), and many more.
Blue Raven is a values-driven organization.
Every day, we strive to develop a high-trust culture, be efficient, and continuously improve.
If that sounds like something you want to be a part of, apply today! Position
Summary:
Our Customer Experience Representatives play a crucial role in the operations of the company.
They communicate effectively with customers, sales representatives, and co-workers.
We balance an environment of not only communicating with multiple individuals but also working on account workflows off the phone as well.
Individuals applying for this role must have high attention to detail and be resilient when faced with challenges and setbacks.
This is a varied role with strong potential for growth.
Essential Duties:
Spend 40-50% of the day communicating through phone, email, and text with sales representatives and customers Develop a working knowledge of Blue Raven Solar's process and the solar industry to effectively communicate and educate customers Make data-driven decisions to solve problems Keep commitments to customers and sales reps Minimum
Qualifications:
Previous customer service experience preferred Detail oriented Ability to think critically and solve complex problems Strong communication skills While performing the duties of this job, the employee is regularly required to talk or hear.
Regular periods of sitting or standing may be required by this position.
In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Occasional travel should be expected with this role as well.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Entry-Level Location:
Orem, UT Shift:
Full-Time or Part-Time Compensation:
$14 to $16/hour (DOE)
Benefits:
Full-Time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, as well as an HSA Savings Account.
Blue Raven Solar:
Blue Raven Solar has been named a top-20 workplace in America according to Glassdoor (https:
//www.
glassdoor.
com/Overview/Working-at-Blue-Raven-Solar-EI_IE1090285.
11,27.
htm)! Founded in 2014, Blue Raven quickly expanded to become a national top-selling solar brand.
We have been recognized repeatedly for our rapid growth, executive leadership, and company culture by Inc.
5000 (https:
//blueravensolar.
com/?press=for-the-3rd-consecutive-year-blue-raven-solar-appears-on-the-inc-5000), BusinessQ Magazine (https:
//blueravensolar.
com/?press=blue-raven-solar-ranked-on-the-utah-valley-businessq-uv50-list-of-fastest-growing-companies-for-a-fifth-year), Comparably (https:
//www.
comparably.
com/companies/blue-raven-solar), and many more.
Blue Raven is a values-driven organization.
Every day, we strive to develop a high-trust culture, be efficient, and continuously improve.
If that sounds like something you want to be a part of, apply today! Position
Summary:
Our Customer Experience Representatives play a crucial role in the operations of the company.
They communicate effectively with customers, sales representatives, and co-workers.
We balance an environment of not only communicating with multiple individuals but also working on account workflows off the phone as well.
Individuals applying for this role must have high attention to detail and be resilient when faced with challenges and setbacks.
This is a varied role with strong potential for growth.
Essential Duties:
Spend 40-50% of the day communicating through phone, email, and text with sales representatives and customers Develop a working knowledge of Blue Raven Solar's process and the solar industry to effectively communicate and educate customers Make data-driven decisions to solve problems Keep commitments to customers and sales reps Minimum
Qualifications:
Previous customer service experience preferred Detail oriented Ability to think critically and solve complex problems Strong communication skills While performing the duties of this job, the employee is regularly required to talk or hear.
Regular periods of sitting or standing may be required by this position.
In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Occasional travel should be expected with this role as well.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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