Customer Experience Agents
ERC Specialists ERC Specialists Orem, UT Orem, UT Full-time Full-time $18 an hour $18 an hour 10 hours ago 10 hours ago 10 hours ago Customer Experience Agent ERC Specialists is a specialty tax company exclusively dedicated to understanding and maximizing the Employee Retention Credit (ERC) for businesses.
Currently recruiting for a variety of roles working in our Customer Experience and Fulfillment departments.
Duties to include assisting customers through the system processes, following established procedures to troubleshoot issues, customer outreach (non-sales) and data entry.
Positions start at $18.
00/hr and up depending on department/experience.
Come work for an energetic and dynamic leadership team in a fast paced, team-centered environment.
Qualifications:
Team oriented Attention to detail, reliable, prompt Adaptability to change Problem solver Ability to work full-time, in-office Read, write, understand English Professional and respectful communication skills Minimum of one year of Customer Service experience preferred Familiarity with computers, ability to navigate multiple software platforms High school or equivalent Job Type:
Full-time, non-exempt
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Holiday pay Physical setting:
Office Schedule:
Full-time, Monday to Friday Supplemental pay types:
Bonus pay Ability to commute Orem, UT:
Reliably commute or planning to relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
Currently recruiting for a variety of roles working in our Customer Experience and Fulfillment departments.
Duties to include assisting customers through the system processes, following established procedures to troubleshoot issues, customer outreach (non-sales) and data entry.
Positions start at $18.
00/hr and up depending on department/experience.
Come work for an energetic and dynamic leadership team in a fast paced, team-centered environment.
Qualifications:
Team oriented Attention to detail, reliable, prompt Adaptability to change Problem solver Ability to work full-time, in-office Read, write, understand English Professional and respectful communication skills Minimum of one year of Customer Service experience preferred Familiarity with computers, ability to navigate multiple software platforms High school or equivalent Job Type:
Full-time, non-exempt
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance Holiday pay Physical setting:
Office Schedule:
Full-time, Monday to Friday Supplemental pay types:
Bonus pay Ability to commute Orem, UT:
Reliably commute or planning to relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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