Billing Customer Service Representative

Jive Communications is a five star Hosted VoIP Provider that is growing rapidly. Founded in 2006, Jive has grown over 500% in the last three years. One secret sauce to success has been the people and talent we acquire.
Job Description:
Entry level position with opportunities for advancement and overtime.
The Jive Communications Billing department is growing and looking for a detailed-oriented individual to join our billing team. This position will be responsible for answering incoming customer calls and closing tickets regarding invoicing questions and adjustments, taking payments for invoices and new sales, updating billing database, and occasional follow-up calls for payment.
A hard worker and quick learner will be able to learn the Jive system without previous experience.
Input payments with accuracy
Respond to customer's e-mails
Communicate with customers
Ability to communicate clearly (written and verbal)
Excellent customer service
Aptitude for learning, problem solving, and adjusting to a fast-paced environment
Positive, friendly, team-player attitude to go along with current staff and customer base.
Ability to work in a fast paced environment, keep organized and prioritize appropriately.
Works well in a team
Contact: Payton Newby
Email: pnewby@getjive.com
Send resume to pnewby@getjive.com

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