At Home Inbound Customer Service Rep (Training is in Orem) Customer Service & Call Center - Orem, UT at Geebo

At Home Inbound Customer Service Rep (Training is in Orem)

Job Description
About us:
Slingshot is a quickly-growing startup. We're shaking up the pest control industry with tools that help our clients achieve the speed, interactivity, and around-the-clock availability that modern customers expect.
Learn more:
http://getslingshot.com/about
At-home (or in office) Customer Service Representative:
As a Slingshot CSR, you'll provide top-notch customer service via phone and live web chat, schedule appointments, and connect customers with our in-house pest specialists - all from the comfort of your own home. No pants? No problem.
As a Slingshot CSR, you'll provide top-notch customer service via phone and live web chat, schedule appointments, and connect customers with our in-house pest specialists - all from the comfort of your own home. No pants? No problem.
Responsibilities
What you ll do:
-Bridge the communication gap between pest control companies and their customers
-Respond to customer requests via phone and live web chat
-Schedule appointments for customers
-Connecting potential new customers with in-house pest specialists
-Help fuel Slingshot's rapid growth
Qualifications
What we need:
-Friendliness, intelligence, and a genuine care for people
-Articulate and clear communication (written and verbal)
-Full-time availability (35
hours/week) and scheduling flexibility (some weekends
holidays)
-Internal motivation - we re looking for candidates who'll hit the ground running and provide excellent work without the need of a babysitter
-Desire to work from home (need to live within a 1. and 1/12 hour commute of Orem, UT)
What you ll gain:
-Experience in a fun, fast-paced startup environment (Check us out on Glassdoor)
-Awesome benefits (PTO, Health, 401K Match, Gym)
-Great pay and incentives
-An opportunity to work alongside company founders and executives
-Exposure to an $8 billion industry
-The flexibility and convenience of an at-home position
-Growth opportunities - we're growing fast and do our best to hire from within
-Pay: Base
Commission. Most of our CSR team makes between $10 and $13 hourly
Skills/
Qualifications: Great people skills, writing skills, organization skills, appropriate grammar, and business communication skills. Computer proficiency, attention to detail, and reliability required.
Time: This is a full-time position that requires at least 35 hours a week. Our clients rely on us 24/7, 365 days a year. We'll do our best to meet everyone's scheduling needs, but you need to be willing to work weekends and holidays.
Next steps: Please include a resume and 2-3 references. Information showcasing your intelligence and achievements are a bonus (ACT/SAT scores, college GPA, awards, etc.).Estimated Salary: $20 to $28 per hour based on qualifications.

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